your paper will

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Terms and Conditions

Submitting a Refund Application

  1. A client may ask our company for a refund within the period of 14 days after the order has been submitted. Orders with any type of plagiarism are not limited by any period of time. As to the above-mentioned case, a client is required to send a valid plagiarism report in which the issue is clearly indicated.

*Such websites as Turnitin, WriterCheck, iThenticate and others are regarded as the most trusted plagiarism detecting software. Please consider that table of contents, direct quotes, and terms related or used in the chosen field of science, bibliographies or reference lists should not be regarded as plagiarism. Some of the less reliable websites can treat direct quotes, references or bibliographies as plagiarism. All the files where a client indicates his / her considerations as to the plagiarism use will not be paid attention to.

  1. Our company is not responsible for any form of plagiarism detected in the parts or paragraphs added or written by a client. Only parts completed by our writers will be checked for plagiarism.
  2. If a client is not satisfied with the work, one of the representatives of the Refund Department will prepare a report on the claim. If client’s accusations of plagiarism are true, our company will provide him or her with a full or a partial refund. Our company will provide a reply within the period of 3-4 business days.


  1. A client may ask for a free revision within 2 days (48 hours) from the expiration of the deadline. After the following period, a client should place an order of compensation. If the writer agrees to revise the order for free, no refunds will be provided in the future.
  2. As to 20+ pages orders, a client can ask for a free revision within the period of 30 days after the set deadline is over.
  3. A client cannot ask for a free revision in case he or she changes initial instructions. In case a client sends any significant materials or documents after the order is completed, our agent will ask him or her to place an additional order so as to compensate the work of the writer.
  4. If a client refers to the option “Free revision,” then she or he should provide some additional time. Please consider that the writer will need about 24 hours to make a revision. Our company and each representative of our team will do all possible to revise the order on time.
  5. A client should constantly check his or her email or personal profile for any letters or comments sent by our agents or writers. Sometimes clients fail to attach essential materials or documents at the first stage of the order placement. It is client’s responsibility to provide the writer with all the important materials and clear instructions while placing an order.
  6. A customer can choose an “Extended Revision” option while ordering the paper. This option allows our clients to apply for a free revision not within 48 hours but 14 days and will cost just 30% of the order price. Please note original instructions should not be changed. Also, keep in mind that customer will not get compensation if s/he does not resort to a free revision.

A Full Refund

  1. A client may get a full refund if he or she placed an identical order by mistake or if he or she paid several times for the same order. In the following cases, a client should contact our company.
  2. A client will get a full refund if our company fails to find an appropriate writer.
  3. If we grant a 100% refund, a client will not be able to use the materials completed by our company under any conditions.

A Partial Refund

  1. A client may ask for a partial refund if he/she stated an incorrect number of pages in the order form. Our company will refund only a part of the paper price taking into account the number of words required.
  2. If a client fails to indicate a correct level of writing, for instance, University, College, or High School, our company can decrease the percentage of the refund.
  3. If a client provides contradicting instructions/comments, our company will recalculate the percentage of the refund (e.g. provided materials or data contradict the set requirements of the order or the messages of a client).
  4. Cancelling the order with assigned expert:

Refund percentage

Passed deadline


10-19% of the deadline


20-29% of the deadline


30-39% of the deadline


40-49% of the deadline


50-59% of the deadline


60%+ of the deadline

*A client may not cancel his / her order when only 30% of the set deadline is left and. It is worth noting that if a writer has already uploaded a complete paper, the order cannot be canceled.

All tips are non-refundable

The payment for custom writing/editing/proofreading/rewriting/formatting may be refunded only. Tips cannot substitute an additional or compensation order.

Late Verification

  1. As to the late verification of the order (e.g. in case a client did not reply to the questions asked by our Financial Department to verify his or her identity so as to avoid online fraud), the deadline for order completion begins from the moment our company gets respective clarifications. In this case, the customer should either place one more order to compensate the work of a writer on a hot order or make a deadline extension.

Word Count Issues

  1. There should be 300 words per page in a typical paper. In case of technical orders, where there can be a lot of calculations required, the rule of word count is not used. Our Writing Department usually calculates the price of each order considering the complexity of requirements.
  2. PowerPoint Presentations. Speaker notes are regarded as one of the paid services provided by our company. A client should choose the following option when he or she places an order. A writer should write 100-150 words below every slide.
  3. Our company calculates all the online tests in accordance with the number of questions (e.g. 5 questions per page). The same rule is used in reference to “multiple choice” tests. For instance, a client should order 4 pages if his or her task comprises 20 questions.

Delivery / Deadline

  1. A client should pay compensation in case he or she wants his or her order to be delivered earlier. If a client wants to get an early delivery, our company will recalculate the price of the order. A client will be asked to place one more additional order. In case a writer agrees upon an early delivery without any extra payment, a client will not be able to ask for any refund in the future.
  2. In case the paper is sent after the set deadline without client’s approval, he or she may ask for a partial refund. Our company will recalculate the difference in the payment in accordance with the pricing given on our website.

Order Type

  1. A client should choose an order type when he or she places his/ her order on our website (e.g. An “Essay”, a “Course Work” ). A client cannot ask for a refund if he or she does not pay for the ordered services.
  2. As to “Rewriting Orders,” the writer should either paraphrase or reword the text provided by the client. In case, the client asks for any changes or for additional sources or sections, he or she should place an order of compensation.
  3. Our company encourages every client to check his or her email or personal profile for any requests or messages sent by our Support Team agents. Constant communication and cooperation between our company and a client can result in excellent work.